Social Media Education-One Step at a Time

Tag Archives: customer service

Being a customer is so much work! Or is it?

Posted on by Cathy

  Does the amount you spend determine how much you get? I never used to think so. The lady at Deals World is just as attentive as the lady at Pricesmart…and the difference spent? A couple of bucks vs a … Continue reading

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Customer Service-Harry Rosen Style

Posted on by Cathy

This magazine is delivered to our apartment twice a year. It is one of the few ‘mens’ magazines I read. I like it’s witty little pieces-like this month’s:”What to Wear to a Hockey Game in Canada.”(answer: A comfy Retro-Cardigan: Go … Continue reading

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How strong are your front-line employees?

Posted on by Cathy

making delicious espresso at Delitalia in Ocean Park When I had my clothing stores, finding and keeping great staff was always a challenge.  I had summer students, who worked for a couple of months for very little pay, and I … Continue reading

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New CRC Website-Final Steps-It’s ALIVE!!

Posted on by Cathy

A new website is like a new car. You have to look after it! The last part of my website journey is complete. The final steps were simple. Edit,Edit,Edit, Proofread, Proofread,Proofread.  We had to make sure that everything in the … Continue reading

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BOGO MADNESS…I Don’t Understand!!

Posted on by Cathy

I was at The Village at Park Royal last week. If you have a Retail Store, you are aware, that January means one thing…CLEARANCE TIME! When I go into a store in January, I expect to see 2 things: A … Continue reading

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Customer Service: Version 2.0

Posted on by Cathy

This is a very cute baby. This baby is just learning to talk, so communicating with him is a bit of a challenge. Sometimes he seems to be saying something and I don’t understand…and I expect it’s the same situation … Continue reading

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BLACK FRIDAY…Does it give you the BLUES??

Posted on by Cathy

I took this photo at Pacific Centre. It never ceases to amaze me how PACKED this Apple Store always is. If you counted customers in every single store in the mall, I bet that the customer count at Apple would … Continue reading

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