Social Media Education-One Step at a Time

Tag Archives: change

Lessons Learned 2004-Part 5: The Big Change-How did my Customers Feel?

Posted on by Cathy

The deal was done. The hard work was over. I was open…I was a chain…I had 2 stores! I felt like the previous months had been a marathon. I had gone over-budget, and over-time. I hired new staff and trained … Continue reading

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Lessons Learned-Part 4: Staff Times 2. How we dealt with the Change.

Posted on by Cathy

When I decided to open my second store in White Rock in the Spring of 2004. I found myself caught up in the excitement of renovating the new space. I spent time choosing paint colours, designing my new back room, … Continue reading

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Lessons Learned Part 3: What About Systems?

Posted on by Cathy

It would have been so easy for me to keep one store location. I had everything I needed. I had a POS system that allowed me to gather customer data, and an inventory sytem that allowed me to enter and … Continue reading

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